Product Manager, MAVU

Overall Purpose of the Job

The Chinese Media Group (CMG)  is establishing a new unit dedicated to strengthening information integrity in the digital age. Combining journalism, digital verification and public education, the unit aims to produce trusted, evidence-based reporting, practical verification tools and innovative ways of strengthening media literacy in Singapore and beyond.

We are looking for a curious, user-centred and collaborative Product Manager to help shape the unit's digital products and public-facing platforms. Working closely with the editorial, design and technology teams, you will translate ideas into engaging digital experiences that make verification, media literacy and public education accessible and relevant to diverse audiences. Whether you are developing interactive verification tools, creating educational resources or introducing new storytelling formats, you will play a pivotal  role in growing the unit's reach and strengthening its impact on the public.

This role reports to the Editor of the new unit and works closely with CMG’s Product, Design and Technology teams.

Key Responsibilities

• Define the product vision, strategy and roadmap for the unit's digital products and public-facing platforms, translating editorial and public education goals into engaging user experiences.
• Lead the end-to-end development and delivery of digital products, working closely with editorial, design and technology teams to launch innovative storytelling formats, educational resources and verification tools.
• Partner with journalists, designers and developers to identify audience needs and build intuitive products that strengthen information literacy, audience engagement and newsroom capabilities.
• Monitor product performance and audience insights to continuously improve user experience, measure impact and inform future product strategy.
• Build strong partnerships across SPH Media and communicate product vision, progress and strategic recommendations to stakeholders, while keeping abreast of emerging technologies and digital product trends.

Required Qualifications

• Bachelor's degree in journalism, communications, digital media, business, computer science, human-computer interaction, design, or a related discipline
• At least five years of relevant experience in product management, digital media, journalism, audience development, editorial strategy or related fields
• Candidates with experience building digital media products, audience engagement initiatives or public-facing digital platforms preferred
• Excellent command of written and spoken English and Chinese as the role largely supports Chinese publications
• Strong understanding of digital news consumption, audience behaviour and content discovery across web, social media and messaging platforms; an interest in misinformation, AI, digital trust, media literacy or public-interest technology would be an advantage
• Demonstrated ability to develop product strategies and work across editorial, design and technology teams to deliver user-centred digital products
• Familiar with product thinking, user research, with the ability to make data-informed product decisions based on audience analytics 
• Excellent project management, organisational and stakeholder management skills, with the ability to manage multiple priorities in a fast-paced environment
• Effective communication and presentation skills, with the ability to engage across  journalists, developers and stakeholders across CMG
• Proactive, collaborative and possesses a data-driven mindset

To Apply

Please send us your CV together with a brief cover letter (300-500 words) answering the following questions:

1. Tell us about a digital product, feature or initiative that you led or played a significant role in developing. How did it simplify a workflow, improve the user experience, or solve an important problem? What was your specific contribution?

2. Imagine you are designing a digital tool that allows members of the Singapore public to submit suspicious content for verification. What would be the single most important feature to include in the first version (MVP), and why?

(Note: Applications submitted without responses to both questions will not be considered) 

职位概述

人工智能正在改变资讯世界，也让辨识真假变得越来越困难。

新报业媒体华文媒体集团正成立全新的数码调查与资讯诚信单位，结合调查报道、数码查证与公众教育，探索人工智能时代的新型新闻实践，并帮助公众提升资讯辨识能力。

我们诚邀具备产品思维、关注用户体验，并乐于跨团队协作的人才加入团队，共同规划及打造单位的数码产品与公众平台。无论是开发互动式查证工具、制作公众教育产品，还是探索创新的新闻内容呈现方式，你都将在扩大单位影响力及提升公众参与方面发挥关键作用。

此职位向单位主编汇报，并与华文媒体集团产品、设计及技术团队紧密合作。

工作职责

• 制定单位数码产品及公众平台的发展愿景、产品策略与路线图，并将编辑及公众教育目标转化为优质的用户体验。
• 负责数码产品从规划、开发至推出的全过程，与编辑、设计及技术团队紧密合作，推出创新内容形式、教育资源及资讯查证工具。
• 与记者、编辑、设计师及工程师协作，了解用户需求，打造提升资讯素养、公众参与及新闻工作效率的数码产品。
• 运用产品数据、用户分析及反馈，持续优化产品体验，评估成效，并推动未来产品发展方向。
• 与集团各部门建立合作关系，推动产品发展，并持续关注新兴科技及数码产品趋势，为团队提供产品策略建议。

职位要求

• 新闻学、传播学、数码媒体、商业管理、电脑科学、人机互动、设计或相关学科学士学位。
• 至少五年产品管理、数码媒体、新闻、用户发展、编辑策略或相关领域工作经验。
• 具备参与数码媒体产品、受众参与项目或面向公众的数码平台建设经验者将获优先考虑。
• 具备优秀的中英文书写及口语能力；由于此职位主要负责华文媒体内容，须能熟练运用华文。 
• 深入了解数码新闻消费习惯，以及网站、社交媒体和即时通讯平台上的受众行为与内容传播生态；对错误与虚假资讯、人工智能、数码信任、媒体素养或公共利益科技等领域有浓厚兴趣者，将更具优势。
• 具备产品规划能力，能够与编辑、设计及技术团队协作，开发以用户为中心的数码产品。
• 熟悉产品思维及受众研究，并能根据受众分析数据做产品决策。
• 具备优秀的项目管理、组织协调及跨团队沟通能力，能够在快速变化的环境中同时推动多个项目。
• 具备良好的沟通及表达能力，能够与华文媒体集团编辑部、技术团队及各持份者紧密合作。
• 主动积极，善于协作，并具备数据思维。

应征方式

请提交个人履历（CV），并附上一篇 300 至 500 字 的说明，回答以下问题：

1. 请分享一个你曾主导或深度参与开发的数码产品、功能或项目。它如何改善工作流程、提升用户体验，或解决重要的用户痛点？你在当中负责哪些工作？

2. 假设你要设计一项让新加坡公众提交可疑资讯供团队查证的数码工具，你认为第一版产品（MVP）最重要、必须具备的一项核心功能是什么？为什么？

(注：所有申请者必须在提交申请时，附上对上述两道问题的答复。未附上答复的申请将不获考虑。)